Eligibility
Could you or your loved one qualify for in-home care?
Paying for in-home personal care can feel confusing, but you do not have to work through the process alone. Allheart Senior Care accepts several payment sources and programs, and our patient advocates can help you understand which option may fit your situation.
A patient advocate can help you
- Understand which program may fit your situation
- Learn what an assessment involves
- Take the next step toward an application
Speaking with an advocate does not obligate you to anything, and it does not guarantee approval.
Coverage
Payment options and programs we work with
Programs and payment sources
- Arkansas Medicaid
- ARChoices in Homecare
- Veterans Affairs and eligible veterans' benefits
- PASSE plans
- Private pay
- Certain long-term care and private insurance policies
PASSE Plans
- Empower
- Arkansas Total Care
- Summit Community Care
- CareSource PASSE
Long-Term Care and Private Insurance
- Bankers Life
- John Hancock
- Mutual of Omaha
- Other eligible policies, subject to verification
Coverage is not guaranteed until benefits and authorization are verified. Accepted plans, networks, and policy types may vary by office — call your local office to confirm.
ARChoices
What is ARChoices in Homecare?
ARChoices in Homecare is an Arkansas Medicaid program that can provide home- and community-based services as an alternative to institutional care. It is designed for eligible adults who need help with everyday activities and want to remain in their homes or communities.
Basic ARChoices Screening Questions
You may want to ask about ARChoices if the following statements describe you or your loved one:
Check each statement that describes you or your loved one. This is a starting point for a conversation, not an eligibility decision.
Next steps
How the process works
- 01
Contact Allheart Senior Care or your local Allheart office.
- 02
A patient advocate reviews your basic needs, location, insurance, and possible program options.
- 03
The appropriate state agency, health plan, Veterans Affairs program, or insurer completes its required application, assessment, and eligibility decision.
- 04
If services are approved and Allheart is an available provider, the care team helps develop the service plan and coordinate the start of care.
Approved support
Services may include
The exact services a client receives depend on their approved care plan.
- Bathing, dressing, grooming, and personal hygiene
- Mobility, walking, and transfer assistance
- Meal planning, preparation, and help with eating
- Light housekeeping, shopping, and laundry
- Medication reminders
- Respite care
- Veterans Affairs personal care
- Targeted case management
- Other approved personal care services
Questions
Eligibility questions
A patient advocate can walk you through anything that is unclear.
(870) 215-0323Medicare generally does not pay for ongoing custodial personal care by itself. Other programs, benefits, private-pay arrangements, or long-term care insurance may apply. Allheart should verify the person's exact coverage before services begin.
No. A patient advocate can start with your needs, age, location, and current coverage, then help you understand which application or benefit may be appropriate.
Final eligibility, authorization, and covered-service decisions are made by the applicable state agency, health plan, Veterans Affairs program, or insurance carrier — not by Allheart Senior Care.
Let's find out together
You do not need to know which program you need before you call. Tell us about your situation and we will help you understand the options.